With Hadiyas Salwar Kameez, every wearer embarks on a journey of self-discovery and empowerment, embracing tradition with a contemporary twist.
BEHIND THE SCENE
Our Mission
Hadiya's Mission Salwar Kameez" is a radiant embodiment of traditional elegance fused with contemporary flair, designed to captivate hearts and inspire confidence. Crafted with meticulous attention to detail and infused with cultural vibrancy, each piece tells a story of heritage and individuality.
The Hadiyas collection is characterised by its versatility, offering a diverse range of styles to suit every occasion, from formal gatherings to casual affairs. Whether it's a sumptuous silk ensemble for a celebratory event or a breezy cotton creation for everyday wear, each garment exudes timeless charm and effortless grace.
Embracing a spectrum of colors, from vibrant hues to subtle pastels, the collection celebrates the diversity of individual expression while honoring the enduring allure of cultural heritage. Each design is thoughtfully curated to resonate with the modern woman, empowering her to embrace her identity with poise and grace.
Returns Policy for Hadiyas
At Hadiyas, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward returns process to ensure your peace of mind.
1. Eligibility for Returns:
We accept returns within 15 days from the date of delivery.
To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
2. Non-Returnable Items:
The following items are not eligible for return:
Items marked as final sale or clearance.
Personalised or custom-made products.
Perishable goods, such as food items.
Items that have been used, damaged, or altered after delivery.
3. Returns Process:
To initiate a return, please follow these steps:
Contact our customer service team at sales@hadiyas.com to request a return authorisation (RA) number.
Pack the item securely in its original packaging, along with any accessories or documentation.
Include the RA number provided by our customer service team on the return package.
Ship the return package to the address provided by our customer service team.
4. Return Shipping:
The customer is responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product.
We recommend using a trackable shipping service and purchasing shipping insurance for your return package. We are not responsible for lost or damaged return shipments.
5. Refund Process:
Once we receive and inspect the returned item, we will process your refund within [number of days] days.
Refunds will be issued to the original payment method used for the purchase.
Shipping and handling charges are non-refundable, unless the return is due to an error on our part or a defective product.
6. Exchange Policy:
If you would like to exchange an item for a different size, color, or style, please follow the returns process outlined above and place a new order for the desired item.
Exchanges are subject to availability.
7. Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer service team within [number of days] days of delivery to arrange for a replacement or refund.
Please provide photos of the damaged or defective item as well as the packaging for our records.
8. Contact Us:
If you have any questions or concerns about our Returns Policy, please contact our customer service team at sales@hadiyas.com